Jun 23, 2021 Go to the Apple menu and click Restart. (or) Press and hold the power key until a dialog box displays and hit the Restart or press R key. Change Preference Settings. One of the reasons why the external hard drive does not show up on Mac is due to Preference settings. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). You can also see it in the Finder in the left column under.
“I have a 1TB WD Elements external hard drive and use it to store all my photos. Today, I connect it to my Windows 10 PC and will copy the photos from it to my PC, but the drive does not appear in This PC and I cannot access it. I reconnect it again and again, change to another USB port, try another USB cable, but still not work. Is there any any way to fix this issue? I really don’t want to lose all my photos.” - Cash
Actually, when you find your connected WD external hard drive won’t show up on your computer, you will change the USB cable, USB port and check the power adapter if it needs, etc. You also can check the software driver for the WD external hard drive. If it still can’t make your WD external hard drive be recognized by your computer, you can try the methods below to fix this issue. Of course, if you lose your files during the fixing processes, we will show you how to get the lost files back.
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Fix 1. Create New Volume if it shows unallocated.
First of all, open Disk Management (Click This PC > Choose Manage > Click Disk Management) on your computer. If you find your WD external hard drives shows unallocated, just create a volume for it. Right click the Unallocated space and choose ‘New Simple Volume’, then follow the wizard to create a new volume. After that, open This PC (or My Computer) to check if the WD external hard drive is showing up.
Fix 2. Assign a new drive letter for your WD external hard drive.
In most cases, your WD external hard drive can’t be recognized by your computer is caused by drive letter conflict or having no drive letter. It is easy to fix this issue by adding a new drive letter for it. Open Disk Management, find the WD external hard drive and right click it, choose Change Drive Letter and Paths. If the device doesn't already have a letter, click Add and choose one. If it does, click Change and try another one.
Fix 3. Format the WD external hard drive using Disk Management.
If your WD external hard drive gets crashed or the file system of it is incompatible, you can format it so that it can be recognized by your Windows computer. Open Disk Management > Right click the WD external hard drive > Choose Format to format it.
Fix 4. Recover lost data from unrecognized or formatted/initialized WD external hard drive.
Data recovery software can help you recover files from your WD external hard drive whether you have formatted/initialized it or not. Now, follow the steps below to get all files back.
Step 1. Download a reliable WD data recovery program - such as Magoshare Data Recovery. It can help you find all existing files, hidden files, deleted/formatted and lost files from your WD external hard drive.
Step 2. Make sure the WD external hard drive has been connected to your computer and run Magoshare Data Recovery. Select the WD external hard drive to start data recovery.
Step 3. Click on Scan button, Magoshare Data Recovery will deeply scan the WD external hard drive and find every recoverable file.
Step 4. Once the scanning is completed, you can preview all recoverable files. Then select the desirable files and save them to your computer. Don’t save the recovered files to the WD external hard drive.
Fix 5. Repair crashed WD external hard drive with AweEraser.
AweEraser is a safe, powerful and easy-to-use data erasure & disk management program. If you have installed it on your computer, you can use it to help you repair your crashed WD external hard drive.
1. Open AweEraser on your computer and choose Disk Tools. If you can see the WD external hard drive in the drive list, just select it then click on Repair button. This tool will scan the crashed WD external hard drive and help you fix minor logical errors. Mostly, it will fix the errors by formatting it.
2. If you are going to sell, donate or trade in your WD external hard drive, you can use Erase Hard Drive mode to help you fix the crashed WD external hard drive and permanently wipe all data from it so that no data can be recovered by the next owners.
Open AweEraser, choose data erasure mode - Erase Hard Drive. This mode will help you wipe and format your WD external hard drive. After erasure, all data on the WD external hard drive will be erased permanently, can’t be recovered by any data recovery method.
Select the WD external hard drive and click on Erase button. AweEraser will format and wipe the WD external hard drive. 100% safe.
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External hard drives are not only renowned for their data storing capability but also for their portability function. Whenever you connect your external hard drive to the USB port of your Mac computer, it shows up not only on the desktop but also in the Finder menu on the left-hand side under Locations or Devices.
Due to various reasons which are mentioned below, you might find your external hard drive not showing up on Mac. If you have saved all your crucial backup on the external drive, MacBook not recognizing external hard drive can lead to a data loss scenario.
In this article find out:
Why is my external hard drive not showing up Mac?
- External hard drive corruption.
- Physical damage to the external hard drive.
- Faulty USB connector.
- Problem with Mac USB ports.
- Hidden external drive.
- Improper formatting on the external hard drive.
- Recent macOS Big Sur or Catalina update issue.
Before you move on to find proven ways to troubleshoot external drive not showing up on Mac, let us first know how to recover data from it.
How to Recover Data from External hard drive not showing up on Mac?
Download Remo Recover Mac, a user-friendly tool to recover data from internal and external storage devices like external HDD, SSD, USB, SD card, etc. The tool supports recovery of more than 300 file types such as photos, videos, PDF files, audio files, raw images, Office files. Using this tool, you can easily restore data from MacBook Air, MacBook Pro, WD MY Passport, Seagate external hard drive, and many more.
Steps to Recover data from External hard drive not showing up on Mac:
Download and install Remo Recover (Mac/ Windows)> Launch the tool and click on Recover Volumes/ Drives option > Choose Volume Recovery and select the external hard drive that is not showing up on Mac to restore data from it > Click on Advance Scan button to start data recovery process > After scanning completes, select the files which you want to recover from your external hard drive not showing up Mac > Finally, click Save button to restore the selected files to any location of your choice.
How to Fix External hard drive not showing up on Mac?
1. Connect the External Hard drive Properly
The first and foremost thing to do if your external hard drive not showing up on Mac is to check if the external hard disk is properly connected or not. Once, it is confirmed that the external hard drive is properly connected to your Mac device, then your Mac should easily recognize the external hard drive and the data saved on it.
If your Mac not recognizing external hard drive due to any hardware issues, you can plugin the unrecognized external hard drive into a different USB port of your Mac. It might look like child's play but inserting an external hard disk to another or healthy USB port can help you understand whether the issue is pertaining to the hard drive failure or USB cable.
2. Fix issues with the USB cable
Your external hard drive not showing up on Mac can be due to the USB cable or HDMI cable connecting the external hard drive to your MacBook Pro or Air.
- Accessing data from an external hard drive on Mac is dependent on the USB cable. If the USB cable is not properly connected to your device then, Mac won’t recognize the external hard drive.
- If your USB cable is damaged, then fixing it becomes a priority to access your external hard disk on Mac. Hence, make use of a different USB cable to connect the external hard drive to a Mac computer.
Quick Note: If your MacBook is having USB-C or Thunderbolt 3 ports, then use USB-C to USB adapter to connect the external hard drive to your Mac.
3. Reset Mac computer
Resetting a Mac machine can reboot a few system settings to its default and ensure any issue with respect to it is resolved. This can also help you fix the external hard drive not booting issue due to Mac operating system. To Restart your Mac;
Go to the Apple menu and click Restart. (or) Press and hold the power key until a dialog box displays and hit the Restart or press R key.
4. Change Preference Settings
One of the reasons why the external hard drive does not show up on Mac is due to Preference settings. If you have not allowed your Mac to access the external hard disk in the preference setting, then Mac won’t show up external hard disk on the desktop. To allow your Mac to show up the external hard drive, edit the preference setting using the below steps;
- Open a Finder window.
- Go to Preference and select General.
- Under “Show these items on the desktop”, check the External disks option.
In most cases, this method will resolve your issue of external hard drive not showing up on Mac desktop or Finder menu.
If your Mac not recognizing external hard drive despite performing the above steps or if this preference setting is already set up, then move down to the below section.
5. Use different Mac or Windows PC
If you still find your Mac not recognizing hard drive then, try connecting the external hard disk to a different Mac system, sometimes there might be a problem with your Mac computer itself.
Connect your external hard drive to a different Mac to find out whether it is mounting on it or not. If the external HDD is mounting on the new or different Mac, then the problem is with your old Mac. In case, if the external hard drive not showing up on both Mac devices, then connect it to a Windows computer.
Quick Note: If your external hard drive is accessible on Windows 10 but not on Mac, then the external hard disk is formatted for Windows computers and not for Mac systems. Check out this article on how to make an external hard disk compatible with Mac.
6. Use Disk Utility
Once you find out that the Mac device is not responsible for the external hard drive not showing up issue. Follow the below steps to run the first aid utility to fix external hard drive corruption.
- Navigate to Go > Utilities > Applications > Disk Utility
- If your external hard drive appears in the Disk Utility, right-click on the drive and select Mount. This will make your external hard drive option available on the desktop and in the Finder menu. Thus, you can access all your files present on the external hard drive.
(Note: If the Mac has already mounted your external hard drive (volume) then, the option Unmount will be displayed.) - If the drive is not accessible then, the Mount option will be greyed out.
(Note: To repair your inaccessible or not showing external hard drive Run First Aid.) - Now, choose the First Aid option and click Run.
- After running the First Aid, if the Disk Utility detects any issues or errors on the external hard drive then, click Repair Disk.
Using this method, you can easily repair minor corruption and access an unrecognized external hard drive on Mac. In case, if the first aid utility fails to repair the external hard drive or SSD, this indicates the following 2 reasons;
A) Your external drive is severely corrupt or broken: If First Aid Disk Utility fails to repair the drive, it could be due to the RAW or broken drive. The file system registry that holds the information of the data present on the drive gets broken or damaged then, Mac does not recognize the external hard drive.
B) The external hard drive file system is not compatible with Mac: External hard drive or USB is formatted using a file system that your Mac cannot read. For example, if an external hard drive is formatted using the NTFS file system then, no Mac computer can read or write the external hard drive. In the same way, if the external hard drive or USB is formatted with the HFS+ file system then, no Windows operating system can support it.
ExFAT and FAT32 are the two most common file systems that can be easily supported by both Windows and Mac operating systems.
Wd My Passport Not Detected Windows 10
Now, the last thing to do to fix the external hard drive not showing up on Mac is to format it using the compatible Mac file systems like exFAT, FAT32, HFS+, or APFS.
7. Format unrecognized External hard drive
My Passport External Hard Drive Not Showing Up Mac Os
My Passport External Hard Drive Not Showing Up Mac Air
Formatting the external HDD on Mac leads to a data loss scenario. Before you format your external hard drive to exFAT, Mac OS Extended (Journaled), FAT, or APFS file system, it is suggested to recover data from it using Remo Recover Mac.
Remo Recover (Mac/ Windows) is designed with advanced scanning algorithms to effortlessly recover files from corrupt, unrecognized, formatted, or inaccessible external hard drive on Mac. This tool is compatible with all the versions of Windows and Mac operating systems including the latest Windows 10 or Mac Big Sur.
To format external hard drive not showing up on Mac:
- Navigate to Disk Utility
- Select the external hard drive not showing up on Mac and click the Erase option
- Now, give a new name to your external hard drive (optional)
- Click the Format button to choose the format type you want to perform on it. (Select exFAT if you want to make sure it's compatible with PC and Mac, otherwise, Mac OS Extended (Journaled) is probably the best option)
- Click on the Erase optionand wait until the Disk utility function removes all the files present on the external hard disk and then reformat it with the selected file system.
Conclusion
My Passport External Hard Drive Not Showing Up Mac
In most cases, editing the Preference setting to show the external hard drive on the desktop fixes the issue. However, if the external hard drive is corrupt then, you should repair it using First Aid utility or format it with compatible Mac file systems like exFAT or APFS.